Patient Logistics
Cab & Transportation Assistance
Help arrange patient pick-up and drop-off through available transport providers.
Transport operator charges, routes and availability are confirmed before booking.
Patient assistance services
Support for planned consultations, administrative coordination and patient journey navigation.
Financial Assistance
Treatment & Hospital Discounts
Help identify eligible offers on treatment packages and hospital services.
Offers depend on hospital-specific written quotations and eligibility; no fixed discount promised.
Financial Assistance
Insurance Coverage & Cashless Assistance
Assistance understanding possible coverage, pre-authorisation and reimbursement routes.
Insurer/TPA decides benefit coverage and claim approval under the policy.
Hospital & Appointment
Suitable Hospital Recommendations
Explore available reputable hospitals based on speciality, location and patient needs.
Patient choice remains independent; medical suitability assessed by a qualified clinician.
Hospital & Appointment
Nearby Hospital & Clinic Locator
Find listed hospitals or clinics near Delhi NCR locations.
Distance/availability shown only for checked facility addresses.
Consultations & Opinions
Complimentary Initial Consultation Options
Ask about an initial doctor consultation at no consultation fee where participating providers offer it.
Subject to doctor, slot, eligibility and written confirmation; not universally free.
Consultations & Opinions
Complimentary Second Opinion Options
Ask for assistance arranging a second opinion where a complimentary service is offered.
Availability and any professional charges must be confirmed beforehand.
Financial Assistance
EMI & Easy Payment Options
Help explore hospital or finance provider payment plans where offered.
Credit decisions, fees and interest are determined by the regulated provider.
Financial Assistance
Free Treatment Cost Estimation Assistance
Coordinate an indicative written treatment cost breakdown with the chosen facility.
Final prices depend on clinical evaluation, admission and provider quotation.
Clinical Coordination
Medical Report Review Coordination
Arrange a preliminary review of existing reports by appropriately qualified medical professionals.
Clinical interpretation is only by a qualified professional; do not send reports in the initial form.
Clinical Coordination
Pre-Treatment Test Assistance
Help schedule recommended lab tests, scans and investigations.
Tests are ordered by clinicians and provider charges may apply.
Recovery & Family
Post-Treatment Follow-Up
Support review appointments and post-discharge follow-up coordination.
Follow the treating clinician’s instructions; this is not emergency care.
Recovery & Family
Diet & Nutrition Guidance
Help arrange guidance from a qualified nutritionist when requested.
Individual diets require assessment; consultation charges may apply.
Patient Logistics
Accommodation Assistance
Support finding accommodation near the selected Delhi NCR facility for outstation visitors.
Availability, pricing and booking terms are provided by the accommodation provider.
Patient Logistics
Outstation Patient Assistance
Coordinate visit schedules, admissions and local arrangements for patients visiting Delhi NCR.
Local treatments and coordination are Delhi NCR only.
Recovery & Family
Family & Attendant Assistance
Assist accompanying family members with practical hospital visit information.
Support depends on facility access policies and coordination capacity.
Financial Assistance
Free Scheme & Treatment Eligibility Guidance
Provide preliminary direction on insurance and relevant government healthcare schemes.
Eligibility and benefit decisions are made by scheme/insurer authorities.
Hospital & Appointment
Priority Appointment Assistance
Request suitable consultation slots when priority or flexible scheduling is available.
Priority is subject to specialist schedule; no guaranteed fast-track treatment.
Hospital & Appointment
24/7 Patient Support Requests
Submit patient assistance enquiries at any hour for coordination follow-up.
Online enquiry access is 24/7; immediate human response and emergency care are not guaranteed.
Financial Assistance
Family & Eligible Benefits
Ask about eligible family treatment/package benefits where documented offers exist.
No rewards for patient referrals or medical recommendations are promised.