Frequently Asked Questions

KSIMT CARE helps coordinate medical appointments, hospitals, treatment enquiries, insurance processes and practical patient support around Delhi NCR.

KSIMT CARE does not charge patients a coordination assistance fee. Doctors, hospitals, laboratory tests, transport, accommodation and treatment can have separate charges.

KSIMT CARE focuses on medical assistance and facilities in Delhi NCR, including Delhi, Gurugram, Faridabad, Noida, Greater Noida and Ghaziabad, where service availability is verified.

Select the treatment category, provide your required contact and postal details, complete human verification and confirm email verification. Our team will contact you.

Our team can help coordinate available transportation options. Charges, pickup area and service eligibility must be confirmed with the transport provider.

No. Any discount depends on the chosen hospital’s written package quotation, applicable offer and eligibility.

We help explain documentation, pre-authorisation and reimbursement processes. Approval and covered amounts are decided by the insurer or TPA and hospital.

We consider the requested medical speciality, confirmed service availability, location and practical requirements. The patient chooses a facility; clinical suitability is a doctor’s responsibility.

Our Delhi NCR directory can help with address-based searches for facilities whose details have been checked. The website does not guarantee every nearby facility is listed.

A complimentary initial consultation may be available through some participating providers, subject to eligibility and appointment confirmation. Otherwise provider charges may apply.

We can check availability of complimentary second opinions. Some professional second opinions may be chargeable; charges are confirmed before booking.

Our team can share available payment plan information when hospitals or regulated finance partners offer it. Eligibility, interest and fees are determined by the provider.

We can request an indicative estimate and breakdown from a facility without charging a separate KSIMT CARE estimation fee. Final treatment costs can vary after clinical evaluation.

We may coordinate review by qualified medical professionals. Please do not upload medical reports through the initial enquiry form; a secure consent-based process is required.

We can help coordinate tests prescribed by qualified clinicians, subject to lab availability and provider charges.

We can help coordinate follow-up appointments and related support. Medical recovery advice comes from the treating healthcare professional.

We can arrange guidance from qualified nutrition professionals where available; individual assessment and provider charges may apply.

We can help identify accommodation options near Delhi NCR facilities. Bookings, fees and availability depend on the accommodation provider.

Yes, the scope includes visit planning and hospital admission coordination within Delhi NCR, where available.

Yes. Family and attendants may ask for administrative assistance with appropriate patient permission and hospital policies.

We can help explain available eligibility and documentation checks; only the relevant scheme or authority confirms entitlement.

Our team can request convenient or priority consultation appointments where providers have suitable slots. A priority slot is not guaranteed.

The online enquiry form accepts requests around the clock. Team response and individual services depend on operating capacity. For emergencies contact local emergency services directly.

Eligible family offers may be available subject to written terms. KSIMT CARE does not promise rewards for medical referrals.

No. KSIMT CARE coordinates non-clinical patient support. Licensed professionals and hospitals are responsible for medical diagnosis, treatment decisions and procedures.